Privacy Policy – FULLBAY TRUCK SERVICE INC

FULLBAY TRUCK SERVICE INC (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what personal data we collect, how we use it, who we share it with, and your rights related to that information.

We encourage you to read this Privacy Policy carefully. By using our services or submitting your information through our website, you agree to the practices described here.

1. Program Overview

We collect customer information to provide services including maintenance scheduling, service updates, repair notifications, and SMS communication related to your service activity. Message frequency varies based on service engagement.

2. Data Collection

We may collect the following personal information:

Full name

Phone number

Email address (if provided)

Message content related to our services

This information may be collected through:

Online web forms

Phone calls

SMS messages

In-person communications

3. How We Use Your Personal Information

We use the information we collect to:

Send SMS notifications about your scheduled services, updates, or delivery statuses

Schedule or confirm appointments

Communicate regarding repairs or diagnostics

Provide customer support

Improve our overall services and customer experience

4. Data Protection Measures

We take the security of your data seriously. We implement appropriate administrative, technical, and physical measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction.

5. Third-Party Sharing

We do not sell or share your SMS consent or personal data with third parties or affiliates for marketing purposes. Your information may be shared only with trusted service providers (e.g., SMS platforms) strictly to deliver our services and communications.

SMS consent is not shared with third parties.

6. Your Rights

You have the right to:

Access, update, or request deletion of your personal information

Request more information about how your data is used

Opt out of receiving SMS messages at any time by replying STOP to any message

Request support by replying HELP to any SMS message

To exercise these rights, contact us using the information below.

7. Data Retention

We retain personal information only as long as necessary to:

Provide our services

Comply with legal obligations

Resolve disputes

Enforce our agreements

Once personal data is no longer needed, it is securely deleted or anonymized.

8. SMS Terms & Conditions

By opting into SMS communication via our website, phone, or other methods, you agree to receive text messages from FULLBAY TRUCK SERVICE INC. These messages may include:

Service reminders or confirmations

Updates on maintenance or repair status

Roadside assistance confirmations or updates

Message frequency: Varies based on services requested

Message and data rates: May apply, depending on your mobile plan

Reply:

STOP to unsubscribe from future SMS messages

HELP for assistance or more information

9. Contact Information

For questions about this Privacy Policy, to request access to your data, or to exercise your rights, please contact us:

Company Name: FULLBAY TRUCK SERVICE INC

Email: support@fullbaytruckservice.com

Phone: (872) 282-8866

Website: www.fullbaytruckservice.com